Shipping policy

Where we ship

We currently ship to addresses within the United States.

Processing time

We try to ship orders within 1–2 business days (Monday–Friday, excluding holidays). Orders placed on weekends or holidays typically start processing the next business day. During launches or busy periods, it may take longer.

Pre-orders

Pre-order items ship once stock arrives. Shipping dates provided by us for pre-order items are estimates and are subject to change at our sole discretion.

Subscriptions

Subscription orders ship after each renewal is processed.

Shipping costs

Shipping costs, when applicable, are shown at checkout before you pay.

Delivery

You will receive an email with tracking once your order ships. Delivery times depend on the carrier and your location and are estimates, not guarantees. We are not responsible for carrier delays and errors.

Damaged, missing, or incorrect orders

If your order arrives damaged or incorrect, or tracking shows it was delivered but you didn't receive it, email us at help@cutfruit.co within 30 days of delivery. We'll work with you to make it right under our Refund Policy.